returns & exchanges

At Soleilu, each piece of jewelry is made to order specifically for you, since we do not store stock and our processes are 100% handmade.

Returns: We do not accept returns as each item is custom made.

Exchanges: We understand that ring sizes can be confusing. If you need to exchange an item due to incorrect size, we will be happy to help you. Please contact our customer service team within 15 days of receiving your order to arrange an exchange. And prevention is better than cure: if you are not sure about your size, contact us!